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Withdrawal information

Withdrawal information - Instructions for cancellation

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason. The withdrawal period will expire fourteen days from the date on which you or a third party appointed by you, but not the carrier, has brought the goods into your property.

To exercise your right of withdrawal you have to inform us
Petra Lieser
Harbachstr. 56
53489 Sinzig
Phone: +49 (0)2642-41411

by a explicit statement (example: by letter, by e-mail) about your decision to cancel this contract.

If you like, you can use the attached sample application for withdrawal below, but it is not obligatory. To met the withdrawal period it is sufficient to send out your note of cancellation prior to the expiration of the deadline.

Consequences of withdrawal

If you cancel this contract, we have to refund immediately all received payments including the costs of delivery, and not later than fourteen days after the day on which we are informed about your decision to cancel this contract.

For this repayment we use the same method of payment that you used in your order transaction, unless you have expressly agreed otherwise.

You have to return the goods immediately and not later than fourteen days from the date on which you inform us about the cancellation of this contract. The deadline is met if you send the goods within fourteen days.

You bear the direct cost of returning the goods.

The right of withdrawal also apply for videos, which made according to customer specifications or clearly tailored to personal needs. Due to the work required to cut the videos (Editing-Service), the additional service fee (5 Euro per minute) is not refundable, if the work has already begun with your permission.

Sample application for withdrawal

(If you want to cancel the contract, please fill out the form and send it to)

Petra Lieser
Harbachstraße 56
53489 Sinzig

–I/We* hereby give notice that I/We* withdraw from my/our* contract of sale of the following goods*/provision of the following service*

–Ordered on*/received on*

–Name of consumer(s)

–Address of consumer(s)

–Signature of consumer(s) (only if this form is notified in writing)


*Delete as appropriate.


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